Terms of service

Terms of Service

Last Updated: October 2026

Welcome to Granddials. By accessing or using our website or purchasing our products, you agree to these Terms of Service.

1. General

You confirm that the information you provide is accurate and that you are legally capable of entering into an agreement.

2. Products & Pricing

We make reasonable efforts to keep product descriptions, images, specifications, prices, and availability accurate. Colors may vary due to lighting and screen settings.

Granddials may correct errors and update product information, prices, or availability at any time.

3. Orders

Granddials may accept, reject, or cancel orders because of product unavailability, pricing errors, inaccurate information, suspected fraud, or other legitimate reasons.

If an order is cancelled after payment, any eligible refund will be processed through an appropriate payment method.

4. Payment

Prices are displayed on our website in the applicable currency. Prices may change without prior notice.

For Cash on Delivery orders, payment must be made to the courier upon delivery.

5. Shipping & Delivery

Delivery times are estimates and may vary because of courier delays, weather, public holidays, incorrect addresses, or circumstances beyond our control.

Customers are responsible for providing accurate delivery information.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Products must meet the requirements stated in that policy.

7. Product Warranty

Where applicable, warranties are subject to the specific warranty terms provided with the product. Warranty coverage may exclude misuse, accidents, unauthorized repairs, modifications, and normal wear and tear.

8. Website Use

You must not use the website for unlawful or fraudulent activities, attempt unauthorized access, interfere with website security, or misuse our content or intellectual property.

9. Intellectual Property

Granddials’ logos, trademarks, photographs, graphics, designs, text, and other website content are owned by or licensed to Granddials and may not be reproduced, distributed, modified, or commercially used without permission.

10. Third-Party Services

Our website may use third-party payment providers, courier services, analytics tools, and other services. Granddials is not responsible for interruptions or failures caused by third parties outside our reasonable control.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how your personal information is collected, used, and protected.

12. Limitation of Liability

To the extent permitted by applicable law, Granddials is not responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, or other events outside our control.

Nothing in these Terms excludes rights or protections that cannot legally be excluded.

13. Changes to These Terms

Granddials may update these Terms of Service from time to time. Updated terms will be published on this page with a revised “Last Updated” date.

14. Contact Us

For questions regarding these Terms of Service, contact Granddials Customer Support through the contact information provided on our website.